Show Runner

Crew & production management

How to manage crew and call times for a live show

· 3 min read

What a good crew list needs — roles, contacts and call times — why call times make or break the day, and how to keep the crew list attached to the show instead of a stray spreadsheet.

The crew list is the quiet backbone of a well-run day. Get it right — everyone's role clear, contacts to hand, and call times that actually work — and the show sets itself up. Get it wrong and you spend the morning texting people asking where they are. This guide covers what a crew list should contain and how to keep it useful. It's part of managing crew, tasks and safety.

What a crew list needs

For each person, capture:

  • Name — obvious, and constantly kept in someone's head instead of written down.
  • Role — director, vision mixer, camera, sound, graphics operator, runner. Clear roles mean no "I thought you were doing that".
  • Contact — phone and email, so you can reach them on the day and before it.
  • Call time — when they need to be there. Not everyone arrives at the same time; a rigger and a presenter have very different calls.

Call times make or break the day

The single most useful field is the call time. A crew all called for "the morning" is a crew that trickles in; a crew with specific calls — riggers at 07:00, gallery at 08:30, talent at 09:30 — is a crew that's ready when you need them. Set call times per person and per role, and make sure everyone can see theirs.

A call time isn't just a start time — it's a promise about what will be ready when. Build them backwards from your on-air time the same way you back-time the running order.

Reuse your roles

Most producers work with the same set of roles show after show. A reusable list of roles saves rebuilding it every time and keeps titles consistent across your productions — useful when the crew list feeds other documents.

Keep it with the show — and shareable

A crew list in a personal spreadsheet is invisible to everyone else and out of date by the day. Keep it attached to the show, and make it part of the paperwork the team and freelancers actually receive — ideally the same document set that carries the running order and safety sign-off.

Crew checklist

  • Every crew member has a name, role and contact
  • Call times set per person/role, back-timed from on-air
  • Roles drawn from a consistent, reusable list
  • The list attached to the show, not a stray file
  • Everyone can see their own call

How Show Runner handles it

Show Runner keeps the crew list on the show. You add each member with their role, phone, email and call time, drawing on a reusable set of crew roles, and the list is included in the production pack you share with the team. The same crew records are used to send out health & safety sign-off requests, so your people list does double duty.

FAQ

What should a crew call time be based on?

Work backwards from your on-air time: decide what needs to be ready when, and set each role's call accordingly (riggers and camera earlier, talent later). Specific per-role calls get a crew ready in stages rather than everyone arriving at once.

Can I reuse crew roles across shows?

Yes — Show Runner keeps a reusable list of crew roles so you don't rebuild it each time and titles stay consistent across productions.

Is the crew list shared with the team?

Yes. The crew list, with roles and call times, is included in the production pack you share, and the same records drive health & safety acknowledgement requests, so the people list feeds the rest of the paperwork.


Next: get the paperwork signed with H&S document sign-off. Or start for free.

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